Only purchase frame repair if you have been instructed to do so by Customer Service and you have a Warranty Claim Number.
Below are two photos of typical breakage NOT covered by Arc-Iris warranty. This breakage is caused by impact, crushing, stepping on, or over extending the frame/material beyond its normal intended use.
Once we receive your glasses in need of repair, we will carry out the necessary steps to fix your item, and mail them back to you within 1 business week of receiving.
Frame repair also includes any needed refinishing, and lens/frame cleaning.